ABOUT US

Founded by a team of IT professionals having around 5 decades of collective experience, Soffit Infrastructure Services Pvt. Ltd. was founded with a sole objective of translating organization’s business needs into effective information systems. Soffit also realizes that the best way to achieve this is by being vendor neutral.

Over the years Soffit has been able to develop strong systems and processes to take care of it’s all the three stake holders – Customers, Partners & Employees. Customers have been given the best of our attention with a Motto to achieve “100% Customer 100% Happy”. We have created strong service delivery methodology backed by quality governance and feedback system so as to be able to continuously improve customer experienceWe have been able to build an effective and transparent eco system where-in partner sees mutual benefits in working with us.

Our commitment to provide best-in class customers services has also ensured that partners allow us to openly work with their clients. This has helped us to extend our services to newer geographies in a cost effective manner.

Soffit promotes knowledge culture where-in employees are trained and encouraged to constantly upgrade their skills and are also abreast with the latest technologies and trends. Our service culture motivates the team in offering our clients with cutting age, process oriented,

cost effective solutions & services ideally suited for their specific business environment. Technical support team members undergo regular training at the in-house training Academy of Soffit. They are also mentored and encouraged to take up certifications on various technologies/ products.

Soffit services can be summed in these words
  • Evaluate
  • Plan & Optimize
  • Integrate
  • Manage

Thus hand holding the clients through entire lifecycle of Information System implementation and management, delivered through process driven delivery methodology. Soffit has been able to delight customers with customized solutions - as mentioned above - through its Audits & Assessments, Consultancy Services, Integration Services and Managed Services respectively.

Today Soffit has a strong support team of 75 skilled, trained, certified resources which works cohesively as a team having competencies in various technologies viz. Applications, Security Processes, Support Management process and Infrastructures Data Centre, Cloud (Private, Public & Hybrid), Servers, Storage, Virtualization, Switching, Routing, Firewalls, VPN, NAC, DLP, Open source Applications. Soffit follows industry best practices and process viz. ITIL with the necessary flexibility to accommodate client needs.

Being committed to creating awareness in the area of effective IT system implementation and usage and contributing to the society it depends we have undertaken “Healthy IT Healthy Business” initiative that comprises of the following activities:

  • SYNC (Spark Your Networking Career) program under which we conduct career guidance workshops and have also Custom designed skill development and training programs that has helped hundreds of aspiring candidates and IT practitioners in honing their skills and giving shape to their careers in Information Technology areas Public seminars on relevant Information System topics for the business owners and operation heads
  • IT audit package for small and medium businesses -IT HealthCheck- a comprehensive IT Audit that helps SMBs in getting an overall view of their Information System at a very affordable cost
  • Keeping our clients and partners abreast with the very latest in IT technologies, news and trends through regular updates in social media and through our Mobile App
  • Soffit Team continues its journey with high enthusiasm and spirit to fulfill the dream of “Digitalizing Businesses” in the coming months and years to come

Supported strongly by latest technologies, robust internal processes, strong service delivery methodology and quality governance and feedback system, Soffit is proud to be associated with more than 300 clients in IT/ITES, Healthcare, BFSI, Manufacturing, Retail and Automobile sectors with almost all clients retaining the association year on year. Soffit’s effective partner program has over the years helped it expand its reach to newer sectors and geographies.