Why do I invest on an advisor while I am being ably support by OEM representative for necessary design and consultancy?

OEM's are very good in designing their own product offering but many a times they may miss out on doing exact requirement study and end up in positioning what they have. Another concern for the business is that there are many OEM's, who have different and weaknesses, and it’s difficult to identify and select the exact OEM for specific requirement. In this context an advisor with knowledge on various technologies can really the help businesses by selecting the right size and technology combination that also meets customer budget. This not only helps businesses to take right decisions, but also enables OEM's to position their appropriate solution. An advisor does not only follow for the technical aspect of the solution, he also looks into integration concern of the existing set-up, scalability, security and ease of management. Our Advisors are responsible and accountable for the solution deployed even though it may have a mix of various technologies and vendors.

Does Soffit develop Application as part of the Consultancy? What is the Value add?

Success of any application development and implementation lies in the deep understanding of business requirement and documenting it as per the needs of all the stake holders viz. business owners, department heads and users. Advisor can ensure this before businesses get into a specific Application solution.

Other roles of advisors are as under:
  • Choose the application architecture, right packages
  • Advisor can ensure the milestone based development and progress assessment with a good governance practice
  • Coordination between client representatives and application vendor for technical challenges
  • Proper UAT before getting into production
  • Proper support process to ensure smooth running of newly developed and implemented application

What is the engagement model and is it cost effective?

For any requirement our advisory team assesses the requirement and comes up with the number of man day’s effort needed to accomplish the task. Soffit optimizes the cost by using different skill people for different jobs. For example, information gathering could be done by a business analyst while workshops as well as report presentation will be taken by the senior consultant. Our team of consultants would advise the client to take informed decisions based on host of data and statistics accumulated while working on the assigned project.

Soffit, as a business partner for the client, helps throughout the life cycle of a technology adoption or refreshment requirement.

Why an Organisation has to go for ITSM Implementation?

The value of implementing an IT service management (ITSM) program is clear. Leveraging good processes in the enterprise IT environment to manage and measure incidents, problems, changes, service levels and risks is an almost ubiquitous objective of internal and external organisations providing IT to the business.

In the war between control and chaos in IT, the battle for acceptance of dedicated ITSM teams using international standards, best practice frameworks and specialist toolsets has largely been won.

The goal of a Service Management initiative is to establish a common and efficient approach for the various functions within the internal and external IT value chain to deliver stable and reliable IT Services to the business customer.

Why is ISO 27001 (ISMS) so important and what business benefits does it offer?

The business benefits from ISO 27001 certification are considerable. Not only do the standards help ensure that a business’ security risks are managed cost-effectively, but the adherence to the recognised standards sends a valuable and important message to customers and business partners: this business does things the correct way. ISO 27001 is invaluable for monitoring, reviewing, maintaining and improving a company’s information security management system and will unquestionably give partner organisations and customers greater confidence in the way they interact with your business.

The benefits:
  • ISO 27001 is the de facto international standard for Information Security Management
  • It demonstrates a clear commitment to Information Security Management to third parties and stakeholders
  • It can provide a framework to ensure the fulfillment of commercial, contractual and legal responsibilities
  • It provides a significant competitive advantage, and can effectively be a license to trade with companies in certain regulated sectors
  • It provides for inter-operability between organisations or groups within an organisation
  • It can provide compliance with, or certification against, a recognized external standard which can often be used by management to demonstrate due diligence
Our Approach:
  • Systematically examines the organization’s information security risks, taking account of the threats, vulnerabilities, and impacts
  • Designs and implements a coherent and comprehensive suite of information security controls and/or other forms of risk treatment (such as risk avoidance or risk transfer) to address those risks that are deemed unacceptable
  • Adopts an overarching management process to ensure that the information security controls continue to meet the organisation’s information security needs on an on-going basis

Businesses undertake technology initiatives or undergo changes which necessitates upgradtion of Information System. An able advisor helps businesses to invest in right technologies by following international best practices to meet unique business needs. Soffit is glad to associate and guide as an extended technology team.