Our services

Managing organizations’ Information Systems demands better preparedness to foresee risks and creation of scheduled proactive tasks. It also requires knowledgeable resources with adequate process adherence and appropriate tools to ensure smooth operation. Our services incorporate proven methodologies with right skilled resources & tools to ensure maximum business uptime.

IT MANAGED SERVICE

IT Management Services, or IMS, is a systematic avenue which primarily aims to ensure the smooth and augmented functioning of your business operation through effective Information System.

MANAGED SECURITY SERVICE

Soffit MSS is the mighty successor of the IMS. It is especially designed to provide superior care and support to the critical aspects of your organization’s Information Security.

MANAGED HELPDESK SERVICE

An ITIL based IT support management system to ensure processes and practices designed specifically for the organization are being adhered to.

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Our Approach


Our Information System Management portfolio encompasses all possible areas, so as to provide complete peace of mind to our clients.

Service features

  • Assured technical resource availability
  • Recourse to additional resource requirement
  • Apt resources vis-a-vis to technology requirements
  • Maintain owner ship with assured redundancy
  • Identified skill level for tasks entrusted
  • Competence through exposure to divergent technologies
  • Assurance of group expertise and skill by team work
  • Seasoned experts support for critical situations
  • Process oriented work methodology
  • Proactive approach- monitoring, fine tuning, updations etc..
  • Maintaining documentations, policies and procedures.
  • Quick response and incident tracking through Helpdesk and RIM
  • Customized and flexible options suited to each business
  • Combination of shared and dedicated resources
  • Monthly, quarterly and yearly payment options
  • Liberal contract sign in and exit terms

Why small and big enterprise choose us?

Knowledge & Resource Availability

We provide you the combination of the right kind of resources along with the highest level of expertise. Our experienced, trained and certified resources work cohesively as a team to help clients to achieve their business goals.

Easy scalability and optimization

We give value for money in a customized manner thus delivering tailor made solutions specially suited for your organization. Our services are flexible enough to scale up or down as per the business needs of clients.

Hassle free implementation

We work towards creating a mature security posture for the organization so as to prevent various threats externally as well as internally. Our proactive maintenance measures ensure that you have highest possible availability.

Enhancing business performance

We follow adequate IT support management processes that are relevant for your organization that in turn helps to improve business performance through predictable Information System.

Servers
370
Security & network devices
540
Open source infra
94
End user devices
4650

What our clients say

Soffit has been taking responsibility of total IT management for last six years consistently. Wish them all the success in future endeavors.

Esquire Plastics

Soffit has the option of RIM support, which comes at an optimized cost yet quick in response and solves most of the IT challenges that we face from time to time.

Ecotech

A reliable partner, who stood by us in our journey from 5 people to 200+ people organization in last nine years. Hats off to their dedication.

Visual IQ

Getting a right local partner was a high priority for us. Soffit understood our specific needs and worked effectively with our central IT team in Middle East.

Zamil Steel

We were happy to outsource our global datacenter management to Soffit and they have become an extended team of ours today.

Sonetel

Soffit Managed Helpdesk really helped us to take care of the needs of IT Users spread across almost 100 branches thereby bridging the gap between the internal IT team and the users.

Yogakshemam

Our critical Information System is a mix of various technologies and we are really excited to see Soffit managing it effortlessly through a team of engineers having expertise in each area.

Jubilee Mission

Our mail systems has more than 1000 users and messaging needs are also critical. With Soffit help we are able to manage it effectively with open source solution.

Madhyamam Daily

Being in Hospitality industry customer satisfaction can be achieved through a proper IT system. The same has been made possible due to great IT support from Soffit.

Malabar House

Our Experience

Since our inception in 2007 we have been able to provide managed services to clients from different domains, having implemented various technologies and having specific business scenarios.

Cloud management

Remote Data Centre Management

Data Centre

Hybrid support model

Managed helpdesk

open source infra

Multi location support


Managed security services

Total IT Support

Microsoft Infra
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IMS FOR BUSINESS SUCCESS

Today businesses have challenge to build adequate team that can effectively take care of Information System, which is the backbone of business operations. Some of the concerns are consistency of team members, attrition, right person with right skills, adequate process knowhow, awareness on security concerns and last but not least passion to deliver quality services to end users and the customers. Most organizations do not have sufficient bandwidth to resolve the above concerns in time bound manner. A MSP, like Soffit, comes handy in such situation. Soffit believes in horses for courses and has created tailor made IMS service with mix of resources having appropriate skills that includes strategy, management and execution team. By following a well defined process and cohesive team work, we minimize human errors while managing clients’ Information Systems. We also give due importance to security & scalability and thus ensuring maximum business uptime. Our unique service offerings ensures need based usage of various resources thereby offering optimized costs and making our services extremely affordable.
We strongly believe in:

HEALTHY IT – HEALTHY BUSINESS