Partnering Model
Soffit Infrastructure Services (Pvt) Limited has carved a niche for itself over the past few years as a dedicated and competent Infrastructure Management Support Company. Our Team of Engineers exposed to divergent technologies and expertise in multiple platforms have rendered support to Business Enterprises, both in the SME sector with less than 50 users and for large Business Establishments with thousands of users. With a process driven support delivery methodology, strengthened with updated knowledge and skill levels, we have delighted our customers through our Managed Services, Technical Services, Audit and Assessments and Consultancies.
While being a strong service provider in our own right, we have also developed a Partner model wherein we have offered our strong support services to selected associates through shared services. These associates, with limited resources and skill at their command, are able to get assurance of a dedicated Support Delivery mechanism through their association with Soffit, and in turn succeed in raising the level of their service.
Partner Program beneficiaries include
- System Integrators
- Infrastructure Management Support Providers
- Product manufacturers
- Application Developers
The above may have only limited resources and skill to provide dedicated support to their own customers and also those who may presently be having such resources but who could opt to reduce the risks and cost of maintaining such resources by taking recourse to our Services through Remote Support.
PARTNER MODEL OPTIONS
Shared services
- Services of help desk provided under identity of Soffit
- Technical resource as per contract made available on ,as required basis, for support requirements of Partner
Dedicated Services
- Help desk executive exclusively assigned and handles calls under identity of Partner
- Technical resource as per contyract placed at disposal of Partner exclusively for its support requirements
The Partner program will have different costing options as under revenue sharing models Long term association We invite interested service providers to join our Business Partner Program to equip them to offer cost effective and best-in-class services to their customers