Network Operations Center
NOC is a proactive, up-health monitoring service that is mandatory for mission-critical systems in businesses.
A Network Operation Center monitors the availability, performance and utilization of your network and systems. It also serves as a watchful eye for the latency in your business-critical network. Soffit offers attentive NOC services, which is further complemented by our Managed Service. This enables better performance for your business as our seasoned knowledge allows for easier identification of issues and devising faster remedial action.
24x7 Monitoring
Monitoring – events, Links, performance, and availability of devices
Monitoring SLA
Incident & events reporting respective support groups & Service Providers
Escalation of tickets with Service Providers & Respective support groups
Prepare and submit monthly availability & incidents reports
Oversee network availability & performance
Monitor network utilization in real-time
Continuously check for latency in network
