Client Overview

Established in 2009, our client is a California-based corporation with a strong presence in the United Kingdom and India. The company specializes in healthcare technologies, including Prescription Drug Monitoring Programs (PDMP), e-Prescribing, and Application & Data Integration solutions. Beyond healthcare, the client’s portfolio spans industries like Banking, Supply Chain Management, Telecom, and Health Sciences. Serving a global clientele, they are committed to delivering innovative and reliable IT solutions.

Business Challenges

• Compliance with Regulations and Centralized Log Monitoring

The client faced challenges in meeting stringent regulatory requirements, including ISO 27001, HIPAA, and HITRUST, which are critical for their North American operations. The absence of centralized log monitoring posed a significant risk by increasing the Time to Detect (TTD) for data breaches. Industry benchmarks indicate that organizations without a SOC may take over seven months to identify a breach, a stark contrast to the 48-hour notification mandate for SOC2 compliance. Additionally, the high cost of HITRUST assessments and commercial SIEM tools like Splunk and Sumo Logic made compliance financially burdensome for the client.

• Securing AWS Environment

The client required a specialized log monitoring tool for their secure AWS environment that adhered to HIPAA and HITRUST standards. Integrating an open-source stack with their AWS infrastructure posed significant challenges, including developing parsers for unsupported devices, applications, and databases, and meeting compliance requirements without adding financial strain.

Solutions

➡️ Regulatory Compliance Expertise:

• Guided the client through complex compliance landscapes, tailoring solutions to meet ISO 27001, HIPAA, and HITRUST requirements.

➡️ Cost-Effective Open-Source Stack Solution:

• Implemented an affordable alternative to commercial SIEM tools, significantly reducing costs while maintaining compliance and performance standards.

➡️ Comprehensive and Continuous Monitoring:

• Deployed centralized log monitoring to enhance visibility and reduce TTD to industry-leading levels.

• Offered ongoing monitoring and support to address issues promptly, ensuring a secure operational environment.

➡️ Efficient AWS Integration:

• Utilized extensive expertise to integrate open-source tools with the client’s secure AWS environment.

• Developed parsers for unsupported systems and addressed challenges related to advanced security layers.

➡️ Timely Implementation:

• Delivered a fully operational solution within two months, demonstrating reliability and responsiveness to the client’s urgent needs.

➡️ Client-Centric Approach:

• Designed a tailored solution that balanced cost, compliance, and operational efficiency, addressing the specific needs of the client’s size and budget constraints.

Outcome

Soffit’s solution enabled the client to:

✔️‍ Achieve compliance with critical regulations, enhancing their reputation and operational capabilities.

✔️‍ Secure their AWS environment effectively, addressing vulnerabilities and ensuring seamless integration.

✔️‍ Reduce operational costs while improving cybersecurity posture and compliance readiness.

By delivering tailored, cost-effective, and timely solutions, Soffit positioned the client for long-term success, demonstrating its role as a strategic partner in navigating complex regulatory and security challenges.

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