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Supporting an NBFC’s Technological Transformation During Ambitious Expansion

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Client Overview

A prominent NBFC with a vision of rapid growth aimed to expand its operations from 750 branches to 10,000branches. This expansion required significant technological upgrades and investments in IT infrastructure to support their evolving needs.

Requirements

The client requirements were as follows:

  • Scalable IT Infrastructure for Expansion:

o  The client needed to upgrade their data center servers, storage solutions, and network equipment (routing and switches) to handle the demands of a tenfold branch increase.

o  Cost-efficiency was a critical factor, requiring innovative solutions to reduce physical infrastructure without compromising performance.

  • Enhanced Communication System:

o  Implementation of a new email system for 5,000users to improve internal communication and collaboration across the growing organization.

  • Streamlined User Management:

o  Setting up an Active Directory (AD) for 1,000users to centralize and simplify user authentication and access management.

  • Robust Cybersecurity and Data Protection:

o  Ensuring high availability and providing robust backup services to safeguard sensitive data and support the client’s e-security requirements during the expansion phase.

Our Solution

Our approach focused on:

➡️ Designing and Upgrading IT Infrastructure:

o  Assisted in creating virtual versions of the client’s infrastructure to reduce reliance on physical hardware, resulting in cost savings and increased scalability.

o  Supported the client throughout the design, planning, and implementation phases while closely monitoring progress to ensure timely completion.

➡️ Implementing a New Email System:

o  Deployed a modern email solution for 5,000users, enhancing communication efficiency and supporting seamless collaboration within the organization.

➡️ Setting Up Active Directory:

o  Streamlined user access and management by implementing an Active Directory for 1,000 users, simplifying resource management and improving operational efficiency.

➡️ Strengthening Cybersecurity and Backup Services:

o  Delivered high-availability solutions and comprehensive backup services, ensuring the safety of sensitive data and protecting the client from potential security threats.

Outcome

As a result , the client experienced:

✔️ Enhanced Operational Efficiency: The upgraded and virtualized infrastructure supported the smooth operation of the client’s expanding branch network while reducing costs associated with physical hardware.

✔️ Improved Communication and Collaboration: The implementation of the new email system allowed 5,000 users to communicate effectively, fostering better collaboration across the organization.

✔️ Streamlined User Management: Active Directory setup simplified user authentication and access, providing a centralized system for managing resources efficiently.

✔️ Improved Security and Compliance: High-availability solutions and robust backup services protected sensitive data, ensuring business continuity and compliance with security standards.

✔️ Client Satisfaction: By providing end-to-end support and expertise during a critical period of expansion and technological investment, we played avital role in enabling the client’s growth and achieving their ambitious goals.

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